August 7, 2023

An Introduction to Phishing Simulation Training

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In the rapidly evolving digital era, cyber threats are more prevalent than ever. As a Managed Service Provider (MSP), we are always seeking the best solutions to safeguard your business. Beyond the layers of technical defences, we believe that an empowered and informed user base is your most formidable frontline defence.


Why Should You Consider Phishing Simulation Training?

Phishing attacks, where cybercriminals try to deceive individuals into revealing sensitive information, are among the top cybersecurity threats today. These attacks often bypass technical defences by preying on human psychology. Phishing simulation training aims to test and reinforce your team’s ability to recognise and handle such attempts.

What is Phishing Simulation Training?

Phishing simulation training involves sending mock phishing emails to employees to assess their vulnerability to such threats and train them to recognize and report these malicious emails. These simulated phishing campaigns are designed to mimic real-world scenarios without posing actual risks, providing employees with a hands-on experience in identifying potential threats.

Benefits Tailored for Your Business:

Hands-on Learning: Rather than merely reading about phishing, your team will experience mock phishing scenarios in a safe environment, which can dramatically increase retention and understanding.

Feedback: After encountering a simulated phishing attempt, participants receive feedback, ensuring instant learning from any missteps, and reinforcing correct behaviour.

Risk Reduction: By fortifying the human element, we can significantly decrease the odds of a successful phishing attempt on your organisation, thus protecting your sensitive data and reputation.

Customised to Your Industry: Our simulations are tailored to mimic threats specific to your business domain, making the training more relevant and impactful.

How an MSP can Ensure a Smooth Integration:

Seamless Onboarding: We’ll guide you through the process, ensuring that your team knows what to expect and how to benefit most from the training.

Continuous Support: Our team is always available for questions, further training, or any other assistance related to phishing threats.

The goal is to educate, not to trap or shame employees. If an employee falls for a simulated phishing email, use it as a teaching moment rather than an opportunity for reprimand. After a simulation, offer training sessions or resources to address the specific types of phishing threats that were tested. Keep track of metrics like click rates, data entry on phishing pages, and reporting rates. This data can provide insights into areas of vulnerability and improvement.

In a constantly evolving digital landscape, where cybercriminals are devising newer methods of deception, relying solely on technological defences is not enough. By incorporating phishing simulation training into a broader cybersecurity strategy, organisations can arm their workforce with the skills and awareness needed to recognize and fend off real phishing attempts, ultimately bolstering their overall defence against cyber threats.

Contact Dolphin to set up your phishing simulation training on 01302 638 722.