Voice over Internet
Protocol (VoIP)

Enabling you to have flexibility with your calls using VoIP

What is VoIP?

Traditional telephone systems are being superseded by VoIP systems. VoIP is a technology that allows you to make voice calls using an Internet connection rather than a traditional analogue or digital telephone line.

Your team will be able to make clear calls over our top-tier networks, from wherever they are located, making it perfect for staff who spend time out of the office doing hybrid or home working.

VoIP Features

Call forwarding
Web, iOS and Android app
Call queues
Call recording
Call reports
Auto-attendant (virtual receptionist / voice menu system)
Integration with common CRM systems

Our VoIP systems are packed with advanced features. These are all designed to improve your customer service experience and enhance your productivity. We make it easy for you to scale up or down your VoIP system as well as providing dedicated help and support when you need it.

Remote working telephony

The world of work is constantly evolving and that includes the locations that people work from. Staying connected with a multi-located workforce can pose many challenges including maintaining productivity and securing data.

At Dolphin, we understand the changing working landscape. There are considerable benefits to be had from these flexible working arrangements, including access to a global talent pool, reduced overheads and greater productivity.

Book a Discovery Call

Arrange a 30-minute call with our team to discuss your IT and technology problems and how Dolphin can help.